1. Terms of Service (SMS Program)
Capital CLS SMS Notifications Capital CLS provides mobile alerts to clients and interested users. These messages include service reminders, appointment confirmations, real estate success updates, and notifications related to our services.
Opt-Out: You can cancel the SMS service at any time. Simply text “STOP” to the shortcode or number from which you receive messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining: To rejoin, sign up as you did initially through our website or forms, and we will resume sending SMS messages to you.
Help: If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support@capitalcls.com.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Rates: As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Compliance: This program complies with all industry standards regarding mobile messaging and data protection.
Privacy Link: For privacy-related inquiries, please refer below to our privacy policy.
2. Privacy Policy
Privacy Policy – Capital CLS At Capital CLS, we are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and safeguard personal data.
1. Information We Collect We collect personal information voluntarily provided by users, including:
Full name
Phone number
Email address
Information submitted through our website forms, service applications, or digital marketing campaigns (Meta, Google Ads).
2. Use of Information The information provided is used to provide customer support, send requested communications, and manage service updates.
3. Data Protection and SMS Privacy (Mandatory Disclosure) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing and Disclosure All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We do not provide your information to external entities for their independent marketing use.
5. Cookies and Tracking Our website uses cookies for analytical and functional purposes to improve your user experience.
6. Contact Information If you have questions regarding this Privacy Policy or wish to exercise your data rights, you may contact us at: support@capitalcls.com
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